Plain-English summary: These are the rules for using XBlu — what we provide, what you agree to, how disputes are handled, and how either party can end the agreement. Read them carefully; by opening an account you accept all of the terms below.
These Terms of Service (“Terms”) govern your access to and use of the website xblu.io, the XBlu trading platform, mobile and desktop applications, and all related services (collectively, the “Service”), provided by Xblu LTD (“XBlu,” “we,” “us” or “our”).
By creating an account, depositing funds, or otherwise using the Service, you confirm that you have read, understood and agreed to be bound by these Terms, our Privacy Policy, our Risk Disclosure, and any other policies referenced herein.
To open an XBlu account you must:
Restricted Jurisdictions include but are not limited to: the United States of America, Canada, Japan, North Korea, Iran, Syria, Cuba, Crimea, and any other country where the Service would be illegal or require local authorisation we do not hold. We reserve the right to update this list at any time.
You may open an account by providing a valid email address, a password, and any additional information we request. Before you can deposit, withdraw, or trade with real funds, we may require you to complete Know-Your-Customer (“KYC”) and Anti-Money-Laundering (“AML”) verification, as described in our AML & KYC Policy.
You are responsible for keeping your account credentials confidential. Any activity carried out from your account is deemed to have been carried out by you. You must notify us immediately at support@xblu.io if you suspect unauthorised access.
XBlu provides an electronic trading platform giving access to:
We do not provide investment advice, portfolio management, or personal recommendations. All trading decisions are made by you, at your sole risk.
The minimum deposit to start trading is USD 100 (or equivalent). Deposits and withdrawals may be made via:
Withdrawals are processed within one business day of the request, subject to KYC verification and any internal risk review. You may only withdraw to a payment method held in your own name. Funds deposited by third parties will be returned.
Trading fees, swap rates, and spreads are published on the Pricing page and within the trading platform. We may amend our fee schedule with thirty (30) days’ prior notice.
You agree to use the Service in good faith. The following are strictly prohibited and may result in trade cancellation, account suspension, or forfeiture of profits:
Important: Leveraged trading carries a high level of risk and may result in the loss of all your invested capital. You should not trade with money you cannot afford to lose. Please read the full Risk Disclosure before opening an account.
All content on xblu.io and within the Service — including software, designs, logos, text and market data — is owned by Xblu LTD or its licensors and is protected by copyright, trademark and other intellectual-property laws. You receive a limited, non-transferable, revocable licence to use the Service for personal, non-commercial trading only.
To the maximum extent permitted by law, XBlu shall not be liable for any indirect, incidental, special or consequential damages, including loss of profits, loss of data, or loss of opportunity, arising from your use of the Service.
Our total aggregate liability to you, for any cause whatsoever, shall not exceed the total fees you paid to us in the twelve (12) months preceding the event giving rise to the claim.
We may suspend, restrict or terminate your account at any time, with or without notice, if we reasonably believe that:
You may close your account at any time by submitting a request from within the platform or by emailing support@xblu.io. Withdrawable balances will be returned subject to AML checks.
These Terms are governed by the laws of the jurisdiction in which Xblu LTD is incorporated, without regard to conflict-of-laws rules. Any dispute arising out of or relating to these Terms shall be resolved exclusively by the competent courts of that jurisdiction, unless a mandatory consumer-protection law in your country of residence provides otherwise.
We may update these Terms from time to time. Material changes will be communicated by email and/or by prominent notice on xblu.io at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
Questions about these Terms can be sent to legal@xblu.io or by post to Xblu LTD — Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.